Refund Policy

Last updated 15 September 2026

We would rather you were happy than locked in. This page explains exactly where you stand.

30-day money-back guarantee

Every paid plan carries a 30-day money-back guarantee. If Ezdoss is not right for your business, email us within 30 days of your first payment and we will refund it in full. You do not have to give a reason.

Try before you pay

New accounts get a 30-day evaluation period first. Everything works during it; Ezdoss branding appears on your content until you subscribe. We would encourage you to use it — it is the easiest way to find out whether the service suits you.

After the first 30 days

Annual plans are paid for the full year and are not refundable part-way through the term. You can cancel at any time to stop the next renewal, and your screens keep working until the end of the year you have paid for.

Month-to-month plans can be cancelled at any time. We do not refund part-months, but you will not be charged again and your screens keep working to the end of the month you have paid for.

How to cancel

Email us and say so. We will confirm in writing and tell you the date your service ends. Please contact us before your renewal date — once a renewal has been taken, the terms above apply to it.

Add-ons and design work

Domain registrations cannot be refunded once the domain has been registered, because that cost is paid to the registrar. Design work is refundable until we start on it; after that we will discuss a fair settlement based on what has been done.

If something goes wrong

If the service fails badly and we cannot put it right in a reasonable time, contact us. We will look at a credit or a refund on the facts, whatever the timing.

How refunds are paid

Refunds go back to the card you paid with, through Helcim or Stripe. They normally appear within five to ten working days, depending on your bank.

Contact

Ezdoss, Langhorne, PA 19047, United States.
Email: our support address · Phone: 001-267-3455-221